Privacy Policy for Canadian Virtual School
At Canadian Virtual School, we prioritize the privacy and security of our students, parents, and visitors. Our commitment to safeguarding your personal information is foundational to our operation as a trusted Canadian online high school. Canadian Virtual School adheres to strict data protection standards and follows Canadian privacy laws to ensure that all personal information is collected, used, and stored responsibly. This Privacy Policy outlines how we handle your information to provide a secure, transparent, and user-friendly online learning environment.
1. Collection of Personal Information
To provide quality online education, Canadian Virtual School collects certain personal information from students, parents, and website visitors. This information allows us to facilitate course enrollment, deliver personalized learning experiences, and improve our services. Information we may collect includes:
- Contact Information: Name, email address, phone number, and mailing address.
- Academic Information: Grades, course selections, and progress to track learning outcomes and meet Ontario Secondary School Diploma (OSSD) requirements.
- Payment Information: Credit card or payment details are collected to process tuition payments securely.
- Technical Data: Browser type, IP address, device information, and website activity to improve the performance and security of our website.
Canadian Virtual School collects only the minimum amount of information necessary and will request explicit consent whenever required.
2. Use of Personal Information
The personal information collected is used solely for educational, administrative, and communication purposes. We use this information to:
- Facilitate course registration and provide academic support
- Communicate updates on course progress, grades, and school announcements
- Track OSSD requirements and maintain academic records for graduation eligibility
- Improve website functionality, user experience, and overall service quality
- Process payments for tuition and other services
Canadian Virtual School does not sell, rent, or share personal information with third parties for marketing purposes. Any data shared is done so with your knowledge and only as necessary to fulfill educational and administrative services.
3. Disclosure of Information to Third Parties
Canadian Virtual School may disclose certain information to trusted third parties who assist in delivering our services. These third parties are contractually bound to protect your data and may include:
- Payment Processors: To process secure transactions for course fees and tuition.
- Educational Service Providers: To support academic services, such as access to learning resources, proctoring, and virtual classrooms.
- Legal Compliance: We may disclose information if required by law, in compliance with legal processes, or to protect the rights and safety of Canadian Virtual School and our users.
All third parties adhere to stringent data protection standards to ensure that personal information is handled responsibly.
4. Security of Personal Information
At Canadian Virtual School, we take the security of your personal information seriously. Our data security practices include:
- Encryption: Personal and payment information is encrypted to protect data during online transactions and storage.
- Access Control: Only authorized personnel have access to personal information, and they are required to maintain confidentiality.
- Regular Audits: We conduct periodic audits and system checks to detect and address vulnerabilities, enhancing the security of our systems.
We continually update our security protocols to stay aligned with industry standards, ensuring that all data remains protected.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience, analyze website performance, and gather information on user behavior. Cookies allow us to remember your preferences and improve the overall functionality of the site. Types of cookies used include:
- Essential Cookies: Required for the operation of our website and enable core functionality.
- Analytics Cookies: Help us understand how visitors interact with the website, allowing us to improve content and usability.
You can adjust your cookie preferences through your browser settings. However, disabling certain cookies may impact your user experience on our site.
6. Access and Control Over Personal Information
Canadian Virtual School is committed to transparency and respects your rights regarding your personal information. You have the right to:
- Access: Request a copy of the personal information we have collected about you.
- Correct: Update or correct any inaccuracies in your information.
- Delete: Request deletion of your information, subject to legal and educational record-keeping requirements.
- Withdraw Consent: Withdraw consent for the use of your information, if previously provided, where applicable.
If you wish to exercise any of these rights or have questions regarding your information, please contact our Privacy Officer at privacy@canadianvirtualschool.ca.
7. Retention of Personal Information
Canadian Virtual School retains personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Academic records may be kept longer to meet Ontario education standards, fulfill OSSD verification needs, and support post-secondary admission requests. Once information is no longer needed, it is securely deleted or anonymized.
8. Privacy Policy Updates
Canadian Virtual School may update this Privacy Policy to reflect changes in privacy regulations, industry standards, or our operational practices. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices. Significant changes will be communicated through our website or via email notification.
9. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us:
Privacy Officer
Canadian Virtual School
support@canadianvirtualschool.ca
We are committed to addressing any privacy concerns promptly and responsibly.
